West Elm

What You Need to Know

If you’re looking for a contemporary furniture brand with a versatile product list, West Elm fits the bill. Since 2002, the company has impressed customers with its high-quality, ethically sourced items and reasonable prices. From sleek sofas to contemporary rugs, West Elm has something for everyone. Here’s everything you need to know about the brand.

Company Overview

Who Owns West Elm?

West Elm is owned by Williams-Sonoma, a luxury furniture and home decor brand that has been a household name since the 1950s. While it’s best known for its collection of gourmet cookware, Williams-Sonoma offers a wide range of home products, including bedding, lighting and bath accessories. In 2002, the company decided to create a separate furniture brand with West Elm.

What Style Is West Elm?

West Elm combines the streamlined, minimalist nature of mid-century art with the trendy, sleek feel of modern decor. The result is furniture that’s simple yet stylish. While every item has its own unique look, many pieces share features such as clean lines, neutral hues and high functionality.


What Are Their Prices Like? 

In terms of price, rugs range anywhere from $30 to $3600 for larger pieces. For their coffee tables, you can expect to pay anywhere between $300 to $1300. Their dining sets can reach upwards of $3,500 dollars. Finally, their lights range from $40 to $1,200 dollars.


Where Is the Furniture Made?

West Elm’s furniture is made locally at Bower Studios in Brooklyn, New York. Here, in-house designers work together to craft unique collections that can’t be found elsewhere. The furniture is then assembled in factories located in North America and India. West Elm is proud to be the first home retailer to join Fair Trade USA, which guarantees fair wages and healthy working conditions. In addition, West Elm regularly partners with local artisans and businesses to create exclusive, region-specific pieces. Available in select stores, these pieces reflect the unique cultures and traditions of artists across the globe.

What Is the Furniture Made Out Of?

Furniture is made from a wide range of materials, including solid and engineered wood, glass, marble, and recycled fabrics. Some supplies are sourced in the U.S., while others are imported from overseas. Of course, the exact materials depend on the furniture you purchase. West Elm offers several eco-friendly, handcrafted products that are sustainably sourced, GREENGUARD Gold Certified and Fair Trade Certified. Furthermore, approximately 35% of the wood used is FSC certified, which means it comes from responsibly managed forests.

How Much Customization Is Available?

West Elm offers made-to-order sofas and chairs. Customers can select their desired color, fabric and finish, ultimately curating furniture that perfectly suits their unique preferences.


Is West Elm Considered Expensive?

While West Elm is more expensive than non-premium brands, its furniture is affordable compared to other high-end furniture companies. The prices, which start at around $30 for rugs and lighting, are reasonable considering the high material quality. Not only are materials durable and long-lasting, but they’re also sustainably sourced.

Does West Elm Sell Floor Models?

Yes, West Elm sells floor models at discounted prices, many of which are seasonal specials.

Does West Elm Offer Price Adjustments?

As of 2023, West Elm does not offer price adjustments. However, you can stay updated on special sales and promotions by joining the company’s email list. Customers can also gain access to discounts and rewards through membership.


Is West Elm Related to Crate & Barrel?

West Elm is not related to Crate and Barrel. It is a subsidiary of Williams & Sonoma, which also owns Pottery Barn.

Does West Elm Offer Warranties?

Warranties depend on the chosen product. For example, lighting and rugs typically come with three-year warranties, while countertops and select sofas have lifetime warranties. Protection plans are offered by Allstate, a reputable and leading insurance provider.

What Is a West Elm Open Box?

Open box refers to items that have been opened and returned by previous customers. These items are typically still in prime condition and are available at large discounts (sometimes up to 50% off).

When Does West Elm Furniture Go On Sale?

West Elm offers various sales throughout the year. Most notably, the company hosts sales on holidays such as President’s Day, Memorial Day, Independence Day and Labor Day. To stay updated on sales and discounts, visit their website or join their email list.

Final Thoughts

West Elm furniture is an excellent option for anyone interested in a minimalist, modern style, ethical production and affordable prices. If you have any questions about the brand or a certain product, a team member will be happy to help.